Product Applications Engineer – Semiconductor

Key Responsibilities

• Engage with customers to understand their technical requirements, applications and process needs.
• Conduct pre-sales technical discussions and provide appropriate product/equipment solutions.
• Act as the technical liaison between customers and internal Vision, Software, Manufacturing and Engineering teams.
• Translate customer requirements into clear technical specifications and project requirements.
• Coordinate and manage customer projects from initial requirements through equipment delivery and implementation.
• Organise and lead regular internal project meetings to track project progress, technical issues and deliverables.
• Support equipment setup, installation, testing, commissioning and troubleshooting.
• Work closely with engineering teams to diagnose and resolve system and equipment issues.
• Support product optimisation and recommend improvements based on customer requirements and field feedback.
• Prepare technical documents, reports, presentations, specifications and project status updates.
• Develop and maintain equipment assembly, inspection and testing procedures where required.
• Support product planning and new equipment development activities.
• Provide technical support during customer evaluations, demonstrations and equipment acceptance.
• Conduct customer-site visits to support equipment installation, troubleshooting and technical discussions.
• Coordinate with internal departments to ensure projects are delivered according to customer requirements and agreed timelines.
• Gather customer feedback and communicate opportunities for product and system improvements to the relevant engineering teams.
• Support post-sales technical activities and maintain strong customer relationships.

Requirements

• Diploma or Degree in Electrical Engineering, Electronics Engineering, Mechanical Engineering, Mechatronics, Automation, Computer Engineering or a related discipline.
• 2–6 years of relevant experience in semiconductor equipment, applications engineering, product engineering, equipment engineering, automation or technical engineering.
• Experience in the semiconductor industry or semiconductor equipment environment is highly preferred.
• Strong technical troubleshooting and problem-solving skills.
• Experience working with cross-functional engineering teams.
• Good understanding of equipment/system integration and technical project coordination.
• Comfortable communicating with customers on technical requirements and equipment issues.
• Able to read and understand engineering drawings, technical specifications and equipment documentation.
• Strong communication and presentation skills.
• Good project management and organisational skills.
• Willing to travel to customer sites when required.

EA License No: 13C6305

Reg. No.: R1981808/JULIE RODRIGUES LUBRIN

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