Program Manager (Manufacturing)

Job Description

We are looking for a driven Program Manager to take ownership of key customer programs and projects from initiation through successful customer fulfilment. This is a highly visible, customer-facing role where you will serve as a key interface between Ichor and our customers, translating customer requirements into clear execution plans and working across Engineering, Operations, Supply Chain, Planning and other functions to deliver on commitments.

Responsibilities

• Establish and nurture strategic relationships with customers to understand their needs and expectations.
• Provide support for day-to-day operations and shipments, ensuring customer satisfaction.
• Collaborate and coordinate with cross-functional teams to achieve delivery commitments and meet customers' scorecards, On-Time Delivery targets, and inventory goals.
• Work closely with teams to address challenges and ensure timely project completion.
• Review customer demand forecasts and conduct risk assessments to manage potential constraints/challenges and resolve material supply constraints to support customer requirements.
• Monitor program and project activities, ensuring effective communication and facilitating on-schedule and within-budget completion.
• Compile reports for management review to provide insights into program progress.
• Manage backlog and prioritize customer needs while identifying new business opportunities.
• Allocate resources effectively to ensure seamless operations and successful program execution.
• Analyze data and compile reports for management review, offering valuable insights and recommendations.
• Undertake any other related program or project management tasks assigned by supervisors.

Qualifications

• Degree in Engineering or a related field.
• 3 years of relevant experience in Program Management and Planning in a high-mix, fast-changing manufacturing environment.
• Proficiency in basic reporting tools such as PowerPoint and Excel.
• Demonstrated excellent stakeholder management, influencing, and problem-solving skills.
• Ability to perform effectively in a multitasking environment under pressure.
• Knowledge of MRP, Oracle, and Agile systems.
• Strong communication and presentation skills.
• Certified Project Management Professional (PMP) certification is a plus.
• Experience in semiconductor-related industries is preferred.

Why Join Ichor?

• Competitive Rewards & Benefits – AWS, quarterly variable bonus, employee stock purchase plan, medical, dental, optical benefits, and shift allowance where applicable.
• Be Part of the Semiconductor Industry – Support advanced semiconductor manufacturing through innovative products, precision manufacturing, and critical technologies.
• Learning & Development – Build your skills through hands-on experience, on-the-job learning, training, and education upgrading support.
• Career Opportunities – Take on new challenges and build your career with a global organization that recognizes and rewards your contributions.
• People & Culture – Be part of an inclusive workplace that values innovation, collaboration, operational excellence, honesty, reliability, and employee wellbeing.