Job is active
Guest Services Manager
3 000 – 4 300 $
Full time1–3 yearsOn-siteSingapore
MOMENTUS HOTEL ALEXANDRASingapore
About this job
Job Description
- To direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel.
- To ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. To assist in checking in / out of guests.
- To assist to inspect rooms assigned to VIPs before their arrival and ensure that the complimentary amenities are provided in the VIP’s room.
- To monitor room inventory closely to maximize revenue and occupancy from group allotments.
- To be responsible for training of all reception staff including planning, organizing and conducting On-Job-Training
Requirements
- Familiar with Opera Cloud is an added advantage
- Able to work independently
- Able to work rotating shifts & public holidays
Market insight
24% below median4 800 $
3 500 $7 000 $
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Frequently asked questions
What salary can I expect?
The employer lists 3 000 – 4 300 $ for this role at MOMENTUS HOTEL ALEXANDRA in Singapore. For comparison, the local market median is about 4 800 $ based on 75 102 similar offers.
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