Warehouse Supervisor

Job Responsibilities

• Supervise and coordinate daily warehouse operations, including receiving, put-away, picking, packing, sorting, dispatch and returns.

• Lead and allocate tasks to warehouse staff to ensure daily operations are completed efficiently and on schedule.

• Monitor inbound and outbound shipments and ensure goods are properly checked, labelled, scanned and recorded.

• Maintain accurate inventory records and conduct regular stock checks and cycle counts.

• Coordinate with drivers, logistics partners, customers and internal teams regarding deliveries, collections and shipment arrangements.

• Monitor warehouse productivity, order fulfilment accuracy and operational performance.

• Ensure proper storage, handling and movement of goods within the warehouse.

• Investigate and report discrepancies, damaged goods, missing items and operational issues.

• Ensure warehouse equipment, tools and work areas are maintained in good and safe condition.

• Enforce workplace safety procedures and company SOPs among warehouse staff.

• Assist in manpower planning, staff training and on-the-job coaching.

• Monitor attendance, work allocation and daily manpower deployment.

• Prepare and maintain warehouse operational records, reports and documentation.

• Support the implementation and improvement of warehouse processes and systems.

• Perform other warehouse and operational duties assigned by the management.
  

  ob Requirements

  • Minimum Diploma / Nitec / Higher Nitec or equivalent qualification.

  • At least 2 years of relevant warehouse, logistics or fulfilment experience.

  • Previous supervisory or team-lead experience in a warehouse environment is preferred.

  • Familiar with warehouse operations, inventory management and order fulfilment processes.

  • Experience with WMS, OMS or warehouse inventory systems will be an advantage.

  • Basic computer skills and ability to work with Microsoft Office / Google Workspace.

  • Good communication and interpersonal skills.

  • Able to lead a team and work independently with minimal supervision.

  • Strong organisational and problem-solving skills.

  • Physically fit and comfortable working in a warehouse environment.

  • Willing to work overtime, weekends or public holidays when required by operational needs.

  • Candidates with experience in e-commerce fulfilment, 3PL or overseas warehouse operations will be an advantage.