1611 Student Management Officer/Potong Pasir MRT

Name of Authority: St Andrew’s School (Junior)

Contract Period: 1 January to 31 December 2027

Option period: 1 January to 31 December 2028, subject to the school exercising the option.

Working hours

• Mondays to Thursdays: 8:00am to 3:00pm. Fridays: 8:00am to 12:30pm. Each shift includes a one-hour lunch break.

• No deployment on weekends, gazetted public holidays, school holidays, school closures, half-days or school celebrations. The school will confirm the applicable 2027 deployment dates.

Job Requirements

• Minimum GCE 'O' Level or equivalent qualification

• At least three years of previous experience in investigative work

The Personnel should possess the following personal attributes:

• Strong communication and interpersonal skills with ability to engage effectively with adolescents.

• Ability to remain calm under pressure and handle challenging situations.

• Comfortable with using technology including body cameras and documentation systems.

• Ability to build rapport with students whilst maintaining authority.

• Strong sense of responsibility and integrity.

• Ability to work collaboratively with school staff and parents.

• Commitment to student welfare and positive behavioural change.

• Proactive approach to preventing misconduct through positive engagement.

Job Description

The Services required are set out as follows:

1) Programme Management & Follow-up

a) Track student attendance for corrective programmes, issue timely reminders and follow-up on cases of non-compliance

b) Coordinate session rescheduling and maintain communication with parents regarding student progress

2) Campus Supervision & Student Engagement

a) Conduct regular patrols during recess and lunch periods in classroom blocks and common areas to monitor student behaviour, address inappropriate conduct, and ensure no mobile phone usage.

b) Proactively interact and engage with students to deter misconduct and guide positive behaviour

c) Assist in facilitating restorative conversations and processes between offenders and victims, where appropriate and when the victim is ready.

d) Support the delivery of corrective counselling to help students understand the consequences of their actions and take responsibility for their behaviour.

3) Incident Response & Student Interaction

a) Serve as part of the immediate response team for emerging student behavioural incidents to stabilize the situation through effective communication and intervention techniques

b) Identify and engage with students involved in incidents to steer them towards positive behaviour

c) Liaise with HOD Student Management and other school personnel for case handovers with initial fact-finding, and draft reports.

4) Corrective Programme Supervision

a) Oversee the programme to ensure task completion and maintain appropriate conduct

b) Engage with students during supervision to reinforce positive behavioural expectations.

c) Support out-of-school patrol duties alongside senior staff members.

5) Parent and Stakeholders Engagement

a) Facilitate timely and effective communication with parents and guardians regarding disciplinary cases, keeping them informed of the school’s actions and follow-up measures.

b) Support the school in engaging parents as partners in the student’s rehabilitation and behavioural improvement.

Maxhunt Resource Pte Ltd | EA Licence: 22C1322

Cynthia Lai | Registration No: R25146301