Manager

Company Overview

JAMCUTE PTE. LTD. is a club located in Orchard Hotel, providing a vibrant and engaging environment for guests and members.

Job Summary

Lead and optimize operational functions by developing policies, managing teams, and ensuring compliance to drive efficiency and enhance customer satisfaction at JAMCUTE PTE. LTD.

Responsibilities

• Develop and implement operational policies and procedures to ensure efficient and effective business operations
• Enhance systems, processes, and best practices to improve operational performance and outcomes
• Manage daily operations and lead the operations team to achieve departmental goals
• Ensure organizational processes comply with relevant legal regulations and industry standards
• Maintain and enforce health and safety guidelines to provide a safe working environment
• Monitor employee and team performance; deliver coaching, training, and feedback to boost productivity
• Manage budgets, forecast needs, and allocate resources to support business and strategic objectives
• Collaborate cross-departmentally with stakeholders to align operations with organizational goals
• Build and maintain strong relationships with vendors and suppliers to support operational needs
• Negotiate contracts with suppliers and vendors to secure favorable pricing and terms
• Conduct quality assurance controls to ensure products and services meet customer expectations
• Track and analyze production KPIs and metrics to monitor operational effectiveness
• Develop initiatives to enhance customer service quality and increase customer satisfaction
• Analyze data and trends to identify opportunities for process improvements and cost savings
• Oversee supply chain management including inventory, production processes, sales, and supplier sourcing