[min a level] Client Services Associate | Financial Services (6-Month Contract)

[min a level] Client Services Associate | Financial Services (6-Month Contract)

Salary: Up to $2200
Working Hours: Monday to Friday, 8:30am – 5:30pm (1.5-hour lunch break)
Location: UE Square (Near Fort Canning / Clarke Quay MRT)
Contract Duration: 6 Months

About the Company

Join a well-established regional financial services group headquartered in Singapore, with a strong presence across Asia, North America and Europe. The company provides a wide range of brokerage and financial services to clients.

Job Responsibilities

• Handle incoming client enquiries via phone and email, providing timely and professional assistance.

• Assist clients with login issues, online portal navigation and account-related enquiries.

• Conduct outbound follow-ups to clarify information or assist clients with their requests.

• Liaise with internal departments to investigate and resolve client enquiries.

• Escalate complex, sensitive or complaint-related cases to the relevant team members or supervisors.

• Take ownership of assigned cases and follow through to ensure timely resolution and proper closure.

• Provide administrative support to the Client Services team, including call and email handling.

• Perform other ad hoc duties as assigned.

📩 Interested candidates, please send your updated CV to [email protected] or Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience). Company EA Licence number: 99C4599. Personnel EA License: R1331820.