IT Consultant (Helpdesk)

Our client is an established global technology solutions provider recognized for delivering dependable enterprise infrastructure and managed IT services across diverse industry sectors. With an ongoing commitment to operational excellence and client satisfaction, they provide a stable and progressive environment focused on quality service delivery.

about the job. An exciting opportunity has arisen for a proactive technical specialist to join an operations team managing end-to-end device provisioning and deployment services for enterprise clients.

• Manage full-lifecycle device deployment and user provisioning, configuring operating systems, security software, and peripherals to client specifications.

• Validate system images and perform quality assurance checks on all client workstations before distribution.

• Coordinate with technical support teams and external vendors to facilitate hardware warranty servicing and defect resolution.

• Maintain comprehensive tracking records for asset transfers, inventory cycle counts, and equipment onboarding and offboarding workflows.

• Facilitate logistics coordination for inbound and outbound IT equipment shipments between operational hubs and client worksites.

skills and experience required.

• Prior practical experience in IT access management, endpoint device configuration, and hardware deployment workflows.

• Proven customer relations capability with clear, professional written and verbal communication skills.

• Hands-on exposure to inventory tracking systems, warehouse operations, and enterprise resource planning software.

• Sound understanding of logistics processes, shipping and receiving routines, and asset lifecycle documentation.

• Strong attention to detail with the ability to manage competing priorities and meet strict project deadlines within a collaborative setting.

Please click on the 'apply' button to apply online. For more information, please reach out to Amir Hamzah. (EA: 94C3609 / R1984348)