Patient Service Officer | Up to $3,100 | Alternative Medicine Clinic | Contract-to-Permanent #HMS

Patient Service Officer | Up to $3,100 | Alternative Medicine Clinic | Contract-to-Permanent

📍 Location: Punggol (Waterway Point)
📄 Employment Type: 3-month contract with potential conversion to permanent
💰 Salary: $2,400–$3,100/month, depending on experience
🗓️ Working Arrangement: 5-day work week, including weekends, based on a roster (44 hours per week)
👤 Vacancy: 1 position

💼 Key Responsibilities

• Manage patient appointments and coordinate laboratory and diagnostic services.

• Attend to telephone, online and walk-in enquiries professionally.

• Handle patient registration and maintain accurate patient records.

• Process billing, payments and third-party claims accurately.

• Prepare corporate billing and manage monthly invoicing.

• Identify and promptly escalate urgent medical cases to clinical staff.

• Address patient feedback and support service recovery.

• Ensure compliance with PDPA, internal policies and audit requirements.

• Provide administrative support, including reporting, filing and inventory coordination.

🕘 Working Schedule

The role follows a 5-day roster from Monday to Sunday, including weekends, with two scheduled days off.

The indicative schedule is:

• Monday: 8.30am–6.30pm

• Tuesday: 9.30am–7.30pm

• Wednesday: Off

• Thursday: 9.30am–7.30pm

• Friday: 9.30am–6.30pm

• Saturday: 8.30am–6.30pm

• Sunday: Rest day

Working hours and schedules may be adjusted according to operational needs. You may also be required to support other clinics when necessary.

📩 Interested candidates, please send your updated CV to [email protected] OR Telegram @jocelynchan

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820