TCM CLINIC ASSISTANT （FULL TIME / PART TIME）

Job Summary

Prepare Chinese herbal powders and decoctions accurately following physician prescriptions. Manage front desk tasks including answering calls and scheduling appointments. Maintain clinic cleanliness and follow standard operating procedures to ensure smooth clinic operations.

Responsibilities

• Prepare Chinese herbal powders and decoctions accurately according to physician prescriptions to ensure correct patient treatment
• Follow standard operating procedures and clinic regulations to maintain compliance and safety
• Answer phone calls and schedule appointments efficiently to support patient access and clinic workflow
• Maintain cleanliness and tidiness of the clinic environment to promote a safe and welcoming space for patients and staff
• Collaborate with team members to provide quality service and support clinic operations

Required competencies and certifications

• Proficiency in Chinese and basic English communication skills to interact effectively with patients and staff
• Singapore citizen or permanent resident status as required for employment eligibility

Preferred competencies and qualifications

• Demonstrate a good service attitude and teamwork spirit to enhance patient experience and team collaboration
• Willingness to undergo training if lacking prior experience in herbal preparation and clinic duties