Customer Service (Order Management) - SAP (start ASAP)

1 Year Contract (Renew/ Convert based on performance & business needs)

Location: Central Singapore

Salary: up to SGD 6,000 per month

Job Responsibilities

• Handle customer enquiries and provide timely, professional customer service.
• Process customer orders, order confirmations and delivery arrangements.
• Coordinate with internal departments to ensure smooth order fulfilment.
• Monitor order status and follow up on outstanding deliveries.
• Assist with order amendments, cancellations and delivery adjustments.
• Maintain accurate customer and order records.
• Support the team in resolving customer complaints and operational issues.
• Ensure a high standard of customer satisfaction and service excellence.

Job Requirements

• Diploma or Degree in Business Administration, Customer Service or a related discipline.
• 2 to 3 years of relevant experiences.
• Good communication and interpersonal skills.
• Strong coordination and organisational abilities.
• Proactive, detail-oriented and willing to learn.
• Able to work independently and as part of a team.
• Proficiency in Microsoft Office applications.

We regret to inform that only shortlisted candidates will be notified.

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