Claims Advisor - Automotive, Ubi, up to $3800

• Mondays to Fridays 8.30am to 5.30pm Saturdays 8.30am to 12.30pm
• Location: Ubi, Singapore
• Basic Salary: $2800 to $3800 per month
• Benefits: Team target incentives + VB + AWS
• 14 days AL + 1 day birthday leave

We are seeking a customer focused and experienced Claims Advisor to join our Body & Paint team. You will guide customers through the motor insurance claims process, assess vehicle damage, prepare repair estimates, and coordinate with insurers and internal teams to ensure claims and repairs progress smoothly.

Core Responsibilities:

• Serve as the primary contact for customers, ensuring smooth claims and repair processes
• Advise customers on repair scope, costs, and insurance claims procedures
• Handle accident reporting, claims submission, and liaise with insurers on liability decisions
• Generate repair orders, coordinate with the B&P team, and track repair progress
• Perform vehicle damage assessments and prepare accurate repair estimates
• Capture and maintain repair documentation for claims processing
• Coordinate surveys with insurance assessors and follow up on approvals
• Ensure high-quality repairs and conduct final vehicle inspections before delivery
• Address customer inquiries and resolve concerns professionally
• Collaborate with internal teams and insurers to streamline claims and repair operations

Job Requirements:

• At least 5 years experience as Claims Advisor, including accident repair estimation and negotiations with insurers
• Familiar with Singapore accident reporting and claim procedures
• At least GCE O Level or equivalent
• Proficient in Microsoft Office applications, especially Word, Excel, PowerPoint
• Excellent written and verbal communication skills
• Able to multitask with good time-management skills

Should you beinterested in this role, please email your resume directly to [email protected].

We regret that only shortlisted candidates will be notified.

StaffkingPte Ltd (20C0358) | Neo Shou Qi (R26159453)