Inside Sales Supervisor

Responsibilities

• Manage the inside sales representatives team

• Track sales targets for your team that is set by management

• Suggest and implement improvements in the sales administration process

• Coordinate department to solve customer escalation issues

• Prepare monthly, quarterly sales billing forecasts number for SGM

• Use customer feedback to generate ideas about new features or products

• Build an open-communication environment for your team

• Approving of workflows, CN & DN & RMA

• Training of IS on system and dealing with customers

• Attend con-call if required by customers or suppliers

• Process quotes and orders entry and planning of stocks for strategic customers

Requirements

• Diploma holder or above, preferably in Electronics, Electrical or Mechanical Engineering

• At least 4 years of sales experience, preferably in interconnect components (Connectors/Switches/Relay etc.)

• Good command of Mandarin and English to effectively communicate with Mandarin-speaking clients

• Good time management and multi-tasking skills

• Team player and able to communicate with all levels/departments

• Positive attitude, detail-minded, service oriented and willing to learn