Clinical Operations Executive (Healthcare) #HCG

Jobscope

• Ensure smooth daily operations of Clinics including front counter services, administrative / operational matter to solve system and process problem
• Responsible achieving patients satisfaction targets.
• Responsible devising innovative services to continually improve service and delight patients.
• Manage and responsible for a group of clinic staff manpower schedule and leave.
• Provide appropriate induction, orientation, training and appraisal for clinic staffs so that they possess appropriate skills and knowledge to carry out their jobs.
• Implement and effective appointment management system and monitor performance.
• Doing project with clinic management system to integrate the appointment and queue system to mobile apps and web based.
• Manage patients’ complaint and service recovery.
• Disseminate and implement hospital’s policy and procedure.
• Oversee the documentation of procedures/ processes that they are in line with MOH directive and meet the regularly directives

Requirements

• Min Degree in any related course of studies (Lifescience, Chemistry, Business, Biomedical science, etc)
• Have experience managing large number of people
• Candidates without experience are welcome to apply as training will be provided
• Open to Office hours, 5.5 days

ALL qualified candidates, please send in your resume to:
[email protected]

Tricia Celestine Goh (R1981653)
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599