2 Months Temp Customer Service | Up to $3000 #NKA

Location: Marina One

Duration: 2 months (Mid Nov 2026 - Mid Jan 2027)

Salary: $2500 - $3000

Job Responsibilities:

• Assist in responding to simple customer enquiries via email in a timely and professional manner.
• Perform basic checks on customer transactions and ensure proper completion of forms and documents for faster processing.
• Conduct face-to-face meetings with customers outside the office where required.
• Engage customers who are considering surrendering their policies and understand their concerns and needs.
• Walk customers through relevant product features, benefits and available options to help them make informed decisions.
• Encourage customers to consider alternative options to policy surrender, where appropriate and in accordance with company guidelines.
• Maintain accurate records of customer interactions, follow-ups and outcomes.
• Work closely with the Contact Centre Team Lead and relevant internal teams to ensure customer requests are handled appropriately.
• Perform other customer service and administrative duties as assigned.
  

Ally (Kubota Ayako)
CEI Reg. No. R26161457
EA Lic: 99C4599
Recruit Express Pte Ltd