Executive, Administration (Maternity Cover)

Responsibilities:

Workplace Experience & Hospitality

• Manage the front desk and be the face and tone of CU Lines: warmly welcome visitors, clients, and partners with the poise and professionalism of a 5-star service environment.
• Manage guest experiences end-to-end, including meeting room preparation, refreshments, and post-visit follow-ups.
• Curate a polished, clutter-free, and brand-aligned reception and common area environment.
• Coordinate executive-level services such as reservations, VIP hospitality, and gift arrangements.

Office & Business Operations

• Oversee day-to-day office functions including supplies procurement, pantry management, courier services, and maintenance coordination.
• Collaborate with departments to ensure new joiners receive a seamless onboarding experience(e.g. workspace set-up, welcome kits, name cards, office access).
• Liaise with vendors and contractors for office upkeep, service quality, and continuous improvement.
• Assist in organising internal events and employee engagement activities, adding value to the workplace culture.
• Process and submit payment requests through the internal system in a timely manner.

Executive Support & Admin Excellence

• Manage travel arrangements and logistics for visiting employees and guests.
• Ensure timely, accurate reporting of monthly office expenses, inventory levels, and service feedback.
• Maintain a reliable system of records and documentation for audits and tracking.
• Identify opportunities to enhance employee experience through small, thoughtful touches across the workspace.

Other Duties

• Perform any other duties and responsibilities assigned by the Reporting Officer.

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

• Possess a Degree, A level, Diploma or equivalent
• Minimum 2 years of relevant working experience. Candidates with no relevant experience may still apply.
• Well-groomed with a pleasant disposition.
• A team player with a good attitude and interpersonal skills.
• Excellent communication skills and able to provide good customer service.
• Proficient in Microsoft Office especially Power Point, Excel, Word and IT savvy.
• Good organizational and time management skills.
• Effectively bilingual in both English and Mandarin (incumbent needs to frequently communicate with English/Chinese speaking associates both verbally and in writing).