Shipping Specialist

Job Objectives

To ensure correct and timely dispatch of goods in accordance with Satair’s goals and strategies

Job Responsibilities

• Booking of shipments of customers’ orders
• Issuance of invoices and relevant shipping documents
• Arrangement for shipments being executed according to Satair’s policies and/or the customers’ shipping instructions
• Submission of shipping details to Satair’s customers
• Updating/maintenance of Satair’s shipping database re customers’ shipping instructions
• Inform relevant customer interfacing functions/colleagues about potential deviations to agreed transport/shipping agreements
• Maintain accurate records of all relevant documents
• Perform shipment booking according to order priority
• Control of and booking of freight invoices
• Ensure releasing of shipments to forwarders correctly
• Strong ability to manage multiple ERP systems and processes across different business units
• To pass DG course and carry out DG declaration for outbound shipments

Secondary Responsibilities

• Maintain contact with Satair’s and customers’ freight forwarders
• Assist in investigating of short/overshipment & any other cases
• Update & follow-up on Error Log cases
• Update & maintain records of all inbound shipments, proforma invoice & dropshipment AWB details
• Assist in any area that may be temporarily short-handed
• Maintain filing and archiving of documents.
• Work in a backup capacity by arrangement with the Manager – Shipping
• Maintain tidy conditions in own working area and any other areas for which the individual is responsible (6S)
• Participate in active communication with fellow stakeholders

Job Requirements

• Minimum Higher Nitec or Diploma qualification
• Preferably able to work in different shift patterns
• Proficient in both written and verbal communication
• Proficient in Google software application
• Experienced working with ERP system, preferably SAP
• Good knowledge about freight forwarding industry, transport/shipping and incoterms
• Preferably have knowledge on dangerous goods
• Ability to work in a diverse team with good teamwork and eye for details
• Basic literacy, numeracy and IT skills
• Good knowledge about PC Doc and various freight forwarder systems
• Ability to multi-task and work efficiently in demanding situations
• Service minded and flexible