Performance & Transformation Manager

Job Objectives

• Act as the primary representative for Commercial Process, Performance & Transformation (ASCX) in the region.

• Bridge the gap between regional teams and the central ASCX pillars (processes, performance, data analytics and automation).
• Drive change, foster a culture of creativity, commercial excellence and continuous improvement.
• Lead strategic transformation projects that support Satair's commercial objectives.

Job Responsibilities

• Accountable for the regional commercial project portfolio's financial impact and performance metrics, ensuring it drives commercial excellence in the region.
• Lead and support regional and global transformation projects and initiatives aimed at driving change, innovation, and continuous improvement within the Commercial organization.
• Ensure the timely achievement of key milestones and deliverables by leveraging LBIP and Agile project methodologies.
• Accountable for the successful implementation of the AOS (Airbus Operating System) regional roadmap.
• Represent ASCX in the region, acting as a critical connector between regional teams and the rest of the ASCX focus pillars.
• Represent ASCX in R-CSRB (Regional Customer Satisfaction Review Board) and other necessary commercial forums.
• Represent the voice of the region in global projects and initiatives outside of ASC.
• Other duties reasonably determined from time to time by the Company
  

Secondary Responsibilities

• Proactively drive a culture of creativity, commercial excellence and continuous improvement within the assigned Region.

Job Requirements

• Bachelor's/Master's degree in Business Administration, Operations Management, or a related field.Proven experience (5-10 years) in a similar role, specifically leading cross-functional, regional and global continuous improvement and transformation projects.
• Strong understanding of aviation aftermarket commercial operations, coupled with expertise in process optimization methodologies.
• Excellent analytical skills and the ability to effectively translate data into actionable insights.
• Familiarity with project management tools, CRM platforms (Salesforce), standard data reporting interfaces (Skywise), and Agile/LBIP frameworks.
• Additional certifications in process improvement methodologies (e.g., Six Sigma, Lean) are preferred.
• Exceptional written and spoken communication; high proficiency in influencing without authority and presenting to senior leadership.
• Strong interpersonal skills and a flair for productive collaboration across varying business functions.
• An excellent problem-solver with a strong customer mindset.
• Proactive self-starter with a can-do attitude and a strong team player.