Retail Associate – Luxury Fashion

Location: Changi Airport
Employment Type: Full-Time
Work Schedule: 5 working days per week, rotating shifts

Job Description

Join an established international luxury fashion brand at Changi Airport! We are seeking customer-focused Retail Associates who enjoy fashion, sales and delivering excellent service to travellers from around the world.

Key Responsibilities

• Provide friendly and professional customer service to international travellers.
• Recommend suitable handbags, leather goods, travel accessories and seasonal collections.
• Achieve sales targets through product knowledge and attentive service.
• Share information about new collections, promotions and travel-exclusive products.
• Handle cashiering, payments and tax-free transactions.
• Maintain store displays, cleanliness and visual merchandising standards.
• Assist with stock replenishment, inventory management and daily boutique operations.
• Address customer enquiries and concerns professionally.
• Follow store procedures and airport security requirements.

Requirements

• Preferably 1–2 years of retail experience, ideally in fashion, leather goods or travel retail.
• Good communication and interpersonal skills.
• Service-oriented, proactive and comfortable in a fast-paced retail environment.
• Interest in luxury fashion and customer service.
• Able to work rotating shifts, weekends and public holidays.
• Able to meet applicable airport security and access requirements.

Salary & Benefits

• 5-day work week
• One Way Transport Provided to Airport
• Opportunity to gain luxury retail and airport retail experience

EA Personnel Name: Willie Goh
EA Personnel No: R2197853
EA License No: 18C9495