Store Supervisor (F&B)

Responsibilities

• Core Standards: Uphold company mission and service values in day-to-day operations.
  Service Recovery: Drive guest satisfaction and handle service breakdowns tactfully.
  Station Oversight: Supervise floor stations and propose operational enhancements to the Store Manager.
  Team Supervision: Train, mentor, and direct frontline service crew during shifts.
  Rostering & Briefings: Conduct daily roll calls, manage seating/floor flow, and maintain staff rosters.
  Shift Staffing: Monitor real-time staffing levels to ensure smooth service coverage.
  Stock & Supplies: Conduct inventory audits and manage stock replenishment orders.
  Asset Readiness: Inspect store facilities and equipment daily for safety and maintenance needs.
  Hiring Support: Screen, interview, and assess candidate profiles for junior store roles.
  People Relations: Handle staff counseling, performance feedback, and disciplinary escalations.

Requirement

• At least 4 years of progressive managerial track record in fast-paced F&B environments.
• Natural communicator with high emotional intelligence (EQ), capable of cultivating memorable guest experiences.
• Highly organized manager with strong problem-solving acumen and end-to-end operational execution skills.

To submit your application, please apply online to [email protected] or call +(65) 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900