Customer Service Officer (Logistic Industry // 4-3-3-4 shift)

Benefits & Perks

• Sign-on Bonus!
• AWS & Variable Bonus (VB)
• Company transport provided from Lakeside MRT
• Choice of Day or Night Shift (8am-8pm or 8pm-8am)
• 4-3-3-4 shift pattern

Job Responsibilities

• Receive and process customer orders using SAP / WMS system.
• Check orders and ensure they meet customer requirements and deadlines.
• Monitor order status and follow up on any delays or issues.
• Coordinate with warehouse teams to ensure orders are packed and delivered on time.
• Communicate special order instructions and urgent requests to the warehouse team.
• Coordinate with transport teams on delivery schedules and changes.
• Follow up on stock availability and inventory discrepancies.
• Check delivery orders, packing lists, invoices and other documents.
• Prepare daily and monthly reports using Excel.
• Monitor daily work performance and ensure orders are completed on time.
• Assist with customer enquiries, audits and other operational duties when required.

Job Requirements

• Diploma in Logistics, Supply Chain Management or Business Administration preferred.
• At least 1–2 years of relevant working experience.
• Experience using SAP or WMS is preferred.
• Good knowledge of Microsoft Office, especially Excel.

EA Personnel Name: Low Jia Yi
EA Personnel No: R25127265
EA License No: 22C1034