Business Analyst – Data & AI

Company Overview

Our client is an established financial services organisation offering career opportunities across business analytics, digital innovation and business operations.

The organisation supports professional development through practical work experience, training and collaboration with experienced team members.

Role Overview

We are seeking an analytical and motivated Business Analyst – Data & AI to support data analysis, business reporting and process improvement activities.

You will work with internal teams to understand business needs, interpret data and explore how digital tools and AI-enabled workflows can improve operational efficiency and decision-making.

Key Responsibilities

• Collect, organise and analyse business and operational data.
• Support data cleaning, validation and documentation to maintain accurate records.
• Prepare reports, dashboards and visual summaries to support business decisions.
• Identify trends, performance gaps and opportunities for process improvement.
• Gather business requirements and document existing workflows.
• Explore AI productivity tools to support administrative workflows and reporting, following company data-handling requirements.
• Review AI-generated outputs for accuracy and relevance before use.
• Analyse business performance, customer engagement and operational metrics.
• Collaborate with internal teams to recommend practical improvements.
• Present findings clearly and assist in monitoring the results of implemented changes.

Requirements

• Diploma or Degree in Business Analytics, Data Analytics, Information Systems, Computer Science, Business or a related discipline preferred.
• Candidates without prior experience are welcome to apply.
• Interest in data analysis, AI applications, business improvement and financial services.
• Strong analytical thinking and problem-solving abilities.
• Basic proficiency in Microsoft Excel or Google Sheets.
• Familiarity with Power BI, SQL, Python or AI productivity tools would be advantageous.
• Good communication skills, with the ability to explain findings clearly.
• Detail-oriented, curious and receptive to feedback.
• Able to handle business information responsibly and follow data-handling procedures.
• Able to work independently and collaborate effectively with others.

Career Development Opportunities

• Gain hands-on experience in business analytics, reporting and AI-enabled workflows.
• Develop data interpretation, requirements gathering and process improvement skills.
• Strengthen presentation and stakeholder communication capabilities.
• Receive guidance and mentorship from experienced team members.
• Explore career progression within the organisation, subject to performance, suitability and business requirements.

Only shortlisted candidates will be contacted.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to recruitSG’s PDPA and e2i’s PDPA.