Assistant Store Manager

Assistant Store Manager

Job Summary

Join the founding team of a new bakery concept in Singapore as an Assistant Store Manager. You will support outlet operations, lead the team, and deliver excellent customer service to drive business success.

Responsibilities

• Support daily outlet operations to ensure smooth service and sales performance
• Supervise and coordinate team members’ daily work assignments to optimize productivity
• Maintain high standards of product presentation and customer service quality
• Handle customer enquiries and resolve service issues promptly to enhance customer satisfaction
• Take charge of the outlet during manager absence to ensure continuous operations

Preferred competencies and qualifications

• Minimum 3 years of retail or F&B experience to understand operational dynamics
• At least 1 year of experience supervising teams or managing an outlet to lead effectively
• Strong leadership skills to motivate and guide the team toward achieving goals
• Effective communication skills to facilitate clear instructions and customer interactions
• Customer service skills to deliver a positive experience and resolve issues efficiently
• Responsible, organized, and hands-on approach to manage daily tasks and challenges