Senior Technical Operations Officer

Shopping Mall / Mixed-Use Property

Company Overview

GOUGH RECRUITMENT (SINGAPORE) PTE. LTD. strives to be the leading specialist in delivering quality talent for the Real Estate, Property, Development, and Construction sectors with a holistic approach.

Job Summary

Our client is seeking a Senior Technical Operations Officer to oversee the technical operations of a prominent shopping mall and mixed-use development. This role will focus on building services, M&E systems, contractor management, maintenance planning, and technical compliance to ensure the asset operates safely and efficiently.

Responsibilities

• Monitor and coordinate the operation and maintenance of all M&E systems, including HVAC, electrical, fire services, plumbing, and vertical transportation systems
• Conduct routine inspections of building services and common areas to ensure operational reliability and compliance
• Coordinate preventive and corrective maintenance works with service providers and contractors
• Investigate technical faults and operational issues, ensuring timely resolution and minimal disruption to tenants and customers
• Support fit-out and reinstatement works from a technical and compliance perspective
• Assist with asset enhancement projects, refurbishment works, and CAPEX initiatives
• Ensure compliance with statutory regulations, safety standards, and company procedures
• Monitor contractor performance, service quality, and maintenance records
• Prepare technical reports, maintenance schedules, and operational documentation

Required Competencies and Experience

• Minimum 5 years of experience in technical operations, facilities management, or building services within retail, commercial, or mixed-use properties
• Strong understanding of M&E systems and building operations
• Experience coordinating contractors and maintenance service providers
• Familiarity with statutory requirements and property compliance standards
• Strong problem-solving and technical troubleshooting skills

Preferred Qualifications

• Diploma or Degree in Building Services Engineering, Electrical Engineering, Mechanical Engineering, Facilities Management, or related disciplines

Other Information

• Opportunity to work on a flagship retail asset with significant technical complexity
• Exposure to asset enhancement and operational improvement projects

Contact: [email protected] for a confidential discussion.

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