Customer Service Officer - MNC Beverage / Maternity Cover

The Opportunity:

• Our Client, largest commercial MNC beverage company
• Seeking: Customer Service Officer
• Location: Tuas Ave, Singapore
• Salary: Up to $3500 basic
• Working hours: Monday - Friday, 8:30am to 5:45pm
• Maternity Cover
• Completion bonus

Job Responsibilities:

• Track and monitor customer order, inquiries and complaint
• Shipment and logistics coordination, update customers on shipment, monitor and follow up closely with factories and suppliers
• Customer follow up, track customers on prepayment status, forwarder details and other logistics and shipping matters
• Provision of administrative data (order number, container number, trucking data and handling sales orders

Job Requirements:

• Diploma with 1–2 years of relevant experience in sales admin, order management and logistics coordination
• Experience with SAP, ERP and JDE systems is an advantage
• Strong skills in Microsoft Office, especially Excel
• Effective in handling customer inquiries and coordinating across departments
• Fluent in English with strong written and verbal communication skills

Edmond Lee
Direct Line: 8206 8857
EA License No: 91C2918
Personnel Registration Number: R23114813