Client Servicing Digital Executive

KEY RESPONSIBILITIES

Client Servicing

• Build and maintain positive relationships with clients.

• Serve as a key liaison between clients and internal teams.

• Understand client objectives and communicate campaign requirements clearly.

• Respond promptly to client enquiries and requests.

Campaign Coordination

• Coordinate digital marketing campaigns across various channels.

• Ensure campaign deliverables are executed according to agreed timelines.

• Work closely with creative, content, media, and operations teams to ensure campaign success.

• Assist in preparing campaign reports and presentation materials.

Project Management

• Track project timelines, deliverables, and campaign milestones.

• Maintain accurate project documentation and meeting notes.

• Ensure smooth workflow and communication among stakeholders.

• Support internal planning and campaign execution processes.

Business Support

• Assist in preparing proposals, presentations, and campaign recommendations.

• Conduct market and competitor research when required.

• Support business development and client retention initiatives.

• Stay informed of digital marketing trends and industry developments.

Additional Duties

• Perform any other duties assigned by management that are aligned with the role.

REQUIREMENTS

Education

• Diploma or Degree in Marketing, Digital Marketing, Communications, Advertising, Media Studies, Public Relations, Business, or related fields.

Experience

• Minimum 1 year of experience in client servicing, account management, digital marketing, media, advertising, communications, or agency environments.

• Fresh graduates who passionate about digital marketing also may be considered

Skills & Competencies

• Strong communication and interpersonal skills.

• Excellent organizational and time management abilities.

• Proficient in Microsoft PowerPoint, Excel, and Word.

• Ability to manage multiple projects simultaneously.

• Detail-oriented and highly accountable.

• Positive attitude and willingness to learn.

• Comfortable working in a dynamic and fast-paced environment.

WHAT WE LOOK FOR

• Passionate about digital marketing and client engagement.

• Strong relationship-building and coordination skills.

• A proactive problem-solver who takes initiative.

• Team-oriented with a collaborative mindset.

• Eager to learn and grow within the digital marketing industry.