School Student Management Support Officer (Bukit Panjang)

Job Scope:

Student Management

• Assist the Discipline team in the overall management of the students’ discipline;

• Assist the Discipline team to conduct house visits with school personnel and make follow-up calls to parents;

• Manage students under inhouse detention, missing students and meltdown etc;

• Patrol the school premises to ensure student orderliness including routine traffic and canteen duties; free play areas and out of school (neighbouring blocks and playgrounds);

• Be involved in case management for students identified as at-risk

• Conduct investigations as part of case management (e.g. take statement from students) and submit report;

• Conduct spot-checks on students’ general neatness in appearance like attire and hair;

• Assist the Discipline team in maintaining student discipline during school functions and activities;

• Supervise / engage students with additional needs (SwANs) - selected case support;

• Participate in student management meetings

• Guide school staff to conduct investigations and manage student incidents/discipline

• Any other ad-hoc duties that work to support the development of at-risk students as assigned by the Authority.

Requirements:
• Good communication skills and able to type incident reports

• Minimally 3 years’ experience in enforcement agencies, to provide comprehensive case management and disciplinary support, via a restorative practice approach

• Candidate must be able to work with students and has the ability to build rapport with them and other school stakeholders

• Candidates with prior experience in a primary school environment and student management experience will be advantageous

• Display traits such as service excellence, has a service-oriented attitude, is meticulous with details and efficient in meeting work deadlines

• Basic ICT skills, able to perform data entries and log case incidents in Microsoft Office.

Working Hours: Mondays to Thursdays: 6.45am to 4pm (45 minutes lunch break), Fridays: 6.45am to 3.30pm (45 minutes lunch break)
*Services will not be required on weekends and gazetted public holidays unless requested by the school.

Contract Period: 14 September 2026 to 31 December 2026
*Option to extend for 1 more year from 1 Jan 2027 to 31 Dec 2027

Location: Bukit Panjang

EA License No.: 96C4864

Reg No.: R26159658 BRANN LEONG CHUN HOE