2008 Receptionist cum Administrative Assistant/Yishun

Name of Authority:Northbrooks Secondary School

Contract Period: From 1 Jan 2027 to 31 Dec 2027

Option to Extend: From 1 Jan 2028 to 31 Dec 2028

Personnel to be deployed at the following hours:

* Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 45 minutes lunch break

* Fridays: 7:00am to 3:30pm, inclusive of 45 minutes lunch break

* Service not required on Saturdays, Sundays and gazetted public holidays

Job Scopes:

Front Desk & Customer Service

* Attend to walk-in visitors, parents, and students professionally.

* Answer and direct incoming phone calls and email enquiries.

* Manage the reception counter and maintain a welcoming environment.

Administrative Support

* Handle incoming and outgoing mail, courier services, and deliveries.

* Maintain and update student, parent, and staff records as required.

* Prepare letters, notices, reports, and other administrative documents.

* Manage filing systems and ensure proper record keeping.

Student & Parent Support

* Attend to students reporting sick or requiring assistance.

* Administering basic First Aid to students.

* Contact parents regarding student matters when required.

* Assist with the processing of student-related forms and applications.

* Support registration and enrolment-related administrative tasks.

School Operations Support

* Coordinate booking of meeting rooms and bus.

* Monitor and maintain reception area supplies and stationery.

* Coordinate the arrangement, procurement, stock-taking, and inventory tracking of pantry supplies, first aid items, school uniforms, and other administrative or operational resources as required.

* Support school events such as setting up for meeting and school programmes.

Security & Safety Duties

* Monitor visitor entry and exit procedures.

* Ensure all visitors are properly registered and issued passes by the security.

* Report security concerns, incidents, or emergencies to the appropriate personnel.

Communication & Coordination

* Liaise with vendors, contractors, and service providers.

* Coordinate off-site printing requests by receiving printed materials from vendors, verifying deliveries, and assisting with the distribution.

* Coordinate with teachers, department heads, and school leaders on administrative matters.

* Disseminate information to staff, students, and parents as instructed.

Other Duties

* Perform data entry and basic reporting.

* Assist with school surveys and administrative projects.

* Undertake any other duties assigned by the School Leader, Operations Manager, or Administration Manager.

Requirements:

* GCE 'O' Level, relevant Office Skills Certificate, or equivalent qualification.

* Shall have at least 3 years of relevant experience as a receptionist or in a front desk/administrative support role, preferably in a school or educational institution.

* Customer service-oriented with good interpersonal and communication skills.

* Proficient in Microsoft Office applications and the use of IT systems.

* Must possess a valid Standard First Aid Certificate at the time of appointment, or obtain the certification no later than one month before the commencement of their appointment.

* Able to communicate effectively with students, parents, staff, and members of the public.

* Able to maintain confidentiality when handling student, staff, and school information.

* Able to work independently and as part of a team in a fast-paced school environment.

* Demonstrate a positive work attitude, professionalism, and a service-oriented mindset.

Maxhunt Resource Pte Ltd | EA Licence: 22C1322

Cynthia Lai | Registration No: R25146301