Ramp Services Agent

Key Responsibilities

• Perform day-to-day ramp operations support duties
• Provide ground logistics and manpower assistance to private aircrafts and pilots/crew within established operating procedures and quality standards
• Provide porter services such as delivery of luggage and cargo from and to the aircraft
• Assist in towing, pushback, aircraft marshalling and disconnecting services for all types of aircraft
• Placing chocks and cones around aircraft
• Provide service to the aircraft using ground support equipment (GPU, water/lavatory service truck, aircraft stair unit, etc.) and ensure its safe operations and serviceability
• Report equipment problems and breakdowns to facilitate fast repairs
• Concierge driver for flight crews and passengers
• Assist in providing aircraft with ice, coffee, catering etc. and assist with general ground keeping including aircrafts, hangar and operational vehicles cleaning
• Identify and report potential hazards and challenges as well as occurrences as required by the Company’s reporting system
• Ensure that aircraft are ready for their flights by providing efficient ground support services
• Adhere to safety guidelines and maintain safe working conditions for yourself and others
• Comply with all airport authority and security requirements

Requirement

• Class 4 driving state license is mandatory with a clean record
• 5 days rostered shifts and willingness to work a flexible schedule including 24-oncall, night,weekend-shift duties and holidays.
• Great physical fitness and strength
• Proactive, passionate, meticulous and with a strong safety mindset
• Strong teamwork and communication skills
• Punctual and excellent customer service skills & attitude
• Pleasant, courteous and outgoing personality with lots of smiles