Loan Officer

We're Hiring: Loan Officer Location: Singapore | Industry: Financial Services Full-time Permanent Position | S$4,000-S$6,000 per month Are you passionate about delivering great customer experiences? Do you enjoy engaging with people and building trust through communication? Join EZ Loan, one of Singapore's trusted licensed moneylenders, as a Loan Officer and be part of a professional, fast-growing team. Remuneration & Benefits - Monthly salary: S$4,000-S$6,000, comprising basic salary and KPI incentives - KPI incentives and performance bonus - Medical and dental benefits Responsibilities - Respond to customer enquiries via phone, WhatsApp and other channels - Address and resolve customer concerns politely and professionally - Maintain accurate records of customer interactions in our CRM - Support daily customer communication and service operations - Assess customer needs and risks in accordance with company procedures - Work closely with team members to deliver a positive customer experience Requirements - No prior experience required; training will be provided - Positive attitude and eagerness to learn - Good communication and interpersonal skills - Comfortable using CRM systems and responding to customer enquiries - Able to negotiate, resolve complaints and work effectively in a team Why Join EZ Loan? - Centrally located office at Beach Road - Dynamic and supportive team environment - Transparent career-growth opportunities - Stable, professional work setting with strong leadership