Social Work Associate

Job Summary

The Social Work Associate supports the social work team by conducting needs assessments, coordinating assistance, navigating community resources, and maintaining case documentation to aid clients and families.

Responsibilities

• Assist Social Workers in conducting intake sessions, performing basic needs assessments, and completing initial administrative screenings to identify client needs.
• Coordinate practical assistance by processing applications for financial aid, food rations, and community service referrals to support client welfare.
• Conduct client contact sessions, perform home visits, and carry out follow-up checks under Social Worker supervision to monitor client stability and progress.
• Organize and maintain accurate case files, client databases, and administrative records to ensure compliance with audit standards and facilitate service delivery.
• Escort vulnerable clients, including elderly and persons with mobility challenges, to medical, agency, or official appointments to ensure their access to necessary services.
• Facilitate administrative logistics for group work activities, community workshops, and client engagement events to support program implementation.
• Provide resource navigation support by assisting clients in connecting with government agencies and local support networks for additional assistance.

Required competencies and certifications

• Diploma in Social Work, Human Services, Community Development, or a related field from a recognized polytechnic or institution.

Preferred competencies and qualifications

• Basic knowledge of case management principles and community support systems.
• Ability to communicate effectively using strong interpersonal, communication, and active listening skills to engage clients and stakeholders.
• Organizational skills with attention to detail for maintaining accurate records and documentation.
• Demonstrated empathy, patience, and professionalism when interacting with vulnerable individuals.
• Proficiency in basic Microsoft Office applications and administrative tools to support daily operational tasks.

*Only shortlisted candidate will be notified.

Mary Clare Abraham
Client Services Manager
Morgan McKinley Singapore, Talent Solutions
EA License No: 11C5502
Personnel Registration No: R22109486