• End-to-End Ticket Lifecycle and monitoring relevant metrics • Incident Management Workflow, including appropriate escalation • First Call Resolution and Remote assistance • Users’ IT acco…
Test Manager with strong experience in IVR Telephony TMAC and Contact Center testing Overall 7-10years in Unified Communications testing 3-5 years in a Test Manager or Test Lead role Define…
Cybersecurity Operational Work · Perform routine reporting and dashboarding activities, leveraging automation to improve efficiency · Support the review of VAPT findings and contribute to r…
o Upgrading and updating Infrastructure Components o Building and operating Citrix Environment o Profile Management Windows Roaming Profile – Citrix UPM – MS FS Logix o Setup and maintenanc…
Technical Talent Specialization- * L1/L2 Windows administration knowledge * L1/L2 Backup and Storage administration knowledge * Provide Hands & Eye support to Technical Teamsfor the hardwar…
Job responsibilities Deliver end-to-end data pipeline solutions on cloud infrastructure leveraging the latest technologies and the best industry practices Use domain modelling techniques to…
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