Sales Support Executive

Company Overview

SINOPEC LUBRICANT (SINGAPORE) PTE. LTD. is the only Sinopec Corp. manufacturing plant outside China, located in Tuas. It produces lubricants and grease and is part of a global energy and chemical company ranked 2nd in the Fortune Global 500.

Job Summary

Provide sales and business support to the team by managing enquiries, preparing costing and sales documents, processing orders, coordinating shipments, and supporting audit compliance.

Responsibilities

• Respond promptly to incoming enquiries by preparing technical costing sheets and generating accurate sales quotations, contracts, and shipping documents
• Process customer orders efficiently and coordinate shipment delivery to ensure timely fulfillment
• Collaborate with Sales teams across various countries to manage sales and order processing activities
• Prepare contract review documents, create new customer accounts, and issue credit notes as required
• Maintain organized filing of sales documents to support audit compliance and administrative accuracy
• Complete additional assignments as directed by the immediate supervisor

Required competencies and certifications

• Minimum O Levels with relevant certification in a related field
• Proficient in MS Office applications and ideally experienced with SAP software
• At least 3 years of work experience in logistics or service provider roles

Preferred competencies and qualifications

• Experience as an Executive or Senior Executive in Customer Service, Sales Coordination, Shipping, or equivalent roles
• Strong teamwork and communication skills