Sales & Business Development Manager

About the Role

We operate two established experiential studios — one culinary, one creative — with proven demand and an existing sales team. We're looking for a commercial leader to take ownership of the bigger picture: sharpening the sales team's performance, expanding our reach and partnerships, and converting strategy into measurable, executed growth.

This is a leadership role, not an individual-contributor sales position. You'll own the number and deliver it through the team, stepping in personally only when it counts.

Key Responsibilities

Sales Leadership

• Own revenue targets and drive delivery through the sales team

• Design sales strategy, targets, incentive structures, cadence and reporting

• Restructure and coach the existing team to a consistently higher standard of performance

• Step in to close deals personally where it matters

Business Development & Brand Building

• Build a pipeline of corporate, trade and partner opportunities across both studios

• Develop programmes, events and activations that reach new audiences

• Translate campaigns and launches into measurable revenue growth

• Shape how the studios are positioned and perceived in the market

Team & Cross-Functional Execution

• Lead, coach and restructure the sales team

• Partner closely with marketing, operations and fulfilment to deliver a seamless customer journey

• Set the standard for consultative, knowledgeable service across the team

• Turn strategic plans into executed outcomes, with reporting leadership can rely on

What Success Looks Like

• A structured, motivated sales team consistently hitting targets

• Growing revenue across channels, backed by a reliable partner and corporate pipeline

• Measurable growth in reach, reputation and repeat business

• Plans that translate into execution, with trustworthy reporting

Requirements

Must-Have

• Proven track record leading sales teams and hitting/growing revenue targets

• Experience building brand reach, reputation and market presence

• Demonstrated ability to restructure and lift the performance of a sales team

• Multi-channel commercial experience (retail, e-commerce, corporate/B2B, trade or wholesale)

• Strong strategic and operational execution skills

• Excellent communication, negotiation and stakeholder management across departments

• Sound commercial judgement with strong follow-through

Nice-to-Have

• Background in consumer, F&B, FMCG, hospitality or retail

• Genuine interest in food, design or craft

• Familiarity with CRM and point-of-sale systems
  

Work Arrangement

Fast-paced, collaborative environment with direct ownership of commercial strategy and cross-functional visibility. Occasional evenings/weekends required for events and client appointments.

What We Offer

• Competitive base salary with performance-based incentives

• Genuine ownership of commercial direction and strategic input

• A creative, entrepreneurial environment working alongside makers and designers

• Staff benefits and product discounts

• Growth opportunities as the business scales