Field Service Technician (Immediate)

Company Overview

Puricare Pte Ltd, established in 2007, pioneers in water dispenser distribution and service. We supply pipe-in water dispensers to offices, factories, schools, hospitals, and residences, supported by a skilled technical team for repair, maintenance, and project management.

Job Summary

Join Puricare as a Field Service Technician to diagnose, repair, install, and maintain water dispensers and filtration systems at customer sites while developing technical skills and contributing to service improvements.

Responsibilities

• Diagnose faults and identify root causes to repair water dispensers and filtration equipment effectively
• Install, test, and commission new water dispensers and filtration systems at various customer locations
• Apply mechanical, electrical, plumbing, and filtration knowledge to troubleshoot and resolve equipment issues
• Investigate recurring problems to develop and recommend long-term solutions that improve equipment reliability
• Contribute ideas to enhance service procedures, tools, and troubleshooting methods for better efficiency
• Communicate clearly with customers to explain problems and solutions, ensuring equipment functions properly before departure
• Work independently and manage time effectively while traveling to different customer sites
• Demonstrate responsibility and reliability in completing service calls and maintaining equipment standards
• Continuously learn new technical skills and adapt to emerging technologies in the field service environment

Preferred competencies and qualifications

• Nitec certification in any engineering discipline
• 1-2 years of relevant hands-on experience in electrical work, mechanical equipment, plumbing, refrigeration, appliance repair, water filtration, industrial equipment, or general field service
• Possess a Class 3 or 2 driving license and own a motorbike (advantageous)
• Strong communication skills to interact with customers and team members
• Willingness to learn new skills and engage with customers