Digital Product Manager (Logistics)

• 5 days work week
• West Area
• Exciting Career Prospect

Join a growing digital transformation team and play a key role in shaping the technology that powers freight forwarding, transportation and logistics operations.

As Deputy Manager, you will own the end-to-end lifecycle of freight technology products, bridging business operations, IT teams and external technology partners to deliver smarter, more efficient and data-driven logistics solutions.

What You’ll Do

• Own the product roadmap, architecture and lifecycle of freight technology platforms, including Freight Forwarding Systems, TMS, billing, customer portals and Track & Trace solutions.
• Translate business and operational requirements into technical solutions, system designs and product enhancements.
• Drive digitalisation and automation initiatives across freight and logistics operations.
• Develop Power BI dashboards, analytics and automated reporting to provide real-time operational and financial insights.
• Explore, develop and deploy AI-driven solutions and intelligent agents to automate manual freight processes.
• Manage integrations with SAP, ERP systems, third-party logistics platforms, APIs and freight technology partners.
• Lead system implementation, migration, testing, go-live and post-implementation improvement initiatives.
• Work with vendors on RFP/RFI processes, technical evaluation and service-level management.
• Prioritise product enhancements and technology initiatives based on business value, risk and operational needs.
• Act as the key bridge between freight operations and technology teams, ensuring solutions are scalable, secure and aligned with business objectives.
• Lead cross-functional teams through technology transformation and continuous improvement initiatives.

What We’re Looking For

• Bachelor’s Degree in Computer Science, IT, Engineering or a related discipline.
• 7–10 years of experience in product management, technology or digital transformation, with at least 3 years in a technical role within logistics/freight forwarding preferred.
• Strong understanding of freight forwarding, logistics or supply chain technology is highly advantageous.
• Experience with TMS, freight forwarding systems, ERP, WMS, APIs or logistics platforms.
• Strong analytical and problem-solving skills, with an interest in AI, automation and emerging technologies.
• Experience with Power BI, Jira and Confluence.
• Proven experience managing system implementations, migrations, vendors and technology projects.
• Strong stakeholder management and communication skills, with the ability to work across technical and business teams.
• Hands-on, proactive and comfortable experimenting with new technologies.
• Certifications such as PMP, CSPO or CSCP are advantageous.

Why Join?

• Shape the future of freight technology and digital logistics.
• Lead high-impact projects involving AI, automation, analytics and system integration.
• Work across both technology and business operations, giving you broad exposure and influence.

R22107887 | Gladys Chang Si Min