F&B Team Lead

💓Surrey Hills Grocer is an expanding brand that aims to be the most authentic Australian destination grocer by bringing honest-to-good, fine, fresh products. Inspired by the harsh terrains of Australia, we strive to bring you the best produce and offer everyone a taste of warm Australian hospitality.💓

On top of the Australian cafe and restaurant concept, we also have Spanish, Taiwanese and Japanese restaurant concepts.

📢Benefits :

• Staff meal provided 💎
• Staff discount 💎
• Monthly sales incentives 💎
• Overtime pay 💎
• Variable Bonus 💎
• Medical & Dental benefits 💎

🔪As part of the service crew, your job responsibilities includes 📑:

• Lead and support the service team during daily operations to ensure smooth workflow.
• Deliver excellent customer service with professionalism, warmth, and knowledge of the menu.
• Handle guest feedback and resolve issues promptly to ensure satisfaction.
• Coordinate seating, reservations, and queue management during peak hours.
• Train and guide junior service staff on SOPs, service standards, and product knowledge.
• Ensure cleanliness and upkeep of the dining area and service stations.
• Assist in cashiering duties and ensure accurate billing and payment handling.
• Work closely with the kitchen team to ensure seamless communication and timely food service.

Requirement

• High willingness to learn
• Seeking career growth
• Good communication skills and a friendly, customer-focused attitude
• Previous experience in F&B or kitchen operations is preferred but not required as training will be provided

What you can expect to gain from the job:

💪 Staff Meals and Discount across all outlets
💪 Building expertise through cuisine diversity and inclusivity


🫵 If you’re the right fit for our team, send your application here! 🫵
👋 We look forward to your application! 👋

☎️ Interested applicants please WhatsApp 83321427