Technology Support Services Manager

Brief Summary:

Join a forward-thinking organization as a Technology Support Services Presales Manager, where you will lead a specialized team and drive the design and promotion of active infrastructure solutions across the region. This role demands a hands-on approach, combining technical expertise with leadership to deliver comprehensive solutions.

Responsibilities:

· Serve as the primary technical presales lead for active infrastructure opportunities, including routing, switching, security, and data center networking.

· Develop end-to-end solution designs and validate architectures, producing high-quality Bills of Materials aligned with customer specifications.

· Manage technical relationships with key OEMs, maintaining in-depth knowledge of their portfolios and strategies.

· Provide presales support across Southeast Asia, India, and broader APAC, including complex bids requiring collaboration across regions.

· Partner closely with Sales to shape opportunities and qualify technical requirements for differentiated solutions.

· Deliver technical coaching and enablement to sales teams and junior presales resources as needed.

· Ensure alignment of solutions with best practices for security, scalability, and performance, while staying current with emerging technologies in networking.

Requirements:

· A minimum of 10 years of experience in the design, implementation, and commissioning of active infrastructure technologies.

· At least 4 years in a presales or solutions architecture role with direct customer engagement responsibility.

· Proven ability to design and articulate complex architectures both technically and commercially.

· Strong expertise in routing, switching, wireless, network security, compute, storage, HPC, and virtualization solutions.

· Demonstrated leadership skills with the capability to make impactful recommendations.

· Excellent communication and stakeholder management skills, with the ability to engage effectively with both technical and non-technical audiences.

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