IT Support Engineer (One-North/1 Year Contract/Up to $4500)

IT Support Engineer

IT Support Engineer with solid hardware skills - desktop, laptop, printer, scanner etc. Daily task involve tasks of IT hands on support and administrative support on vendor management, purchase management, asset management, end-user support management and some small/mid-scale IT project management, etc.

Responsibilities

• Responsible for on-site support for desktop hardware, desktop applications, emails, printers and other related issues.
• End user issue and request support.
• IT administrative work on purchase management, vendor management, asset management, report rendering, etc.
• To perform installation, uninstallation, configuration, technical support, troubleshooting and resolution to the clients.
• To perform hardware and software moves.
• To perform preventive and corrective maintenance works as scheduled in the Preventive Maintenance Program, such as minor installation, repairs and replacement works.
• To maintain proper preventive maintenance records and ensure works carryout compliance with the processes and standards.
• To invoke problem escalation process to next level of support.

Requirements

• Candidate must possess at least a Professional Certificate/Nitec /Diploma/Bachelor’s Degree level in Computer Science/ Information Technology or equivalent.
• Must have 2-4 years’ experience in desktop support.
• Proficient in Microsoft Office applications (Outlook, Excel, etc).
• Have some network printing troubleshooting experiences.
• Good to have EUC Support, IT helpdesk /IT support experience desirable.
• General skills - Candidate to demonstrate a good/positive attitude, good customer service skills, resourceful, responsive and pro-active. Pleasant personality. Ability to work cohesively in a team and individually.

PERSOL Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 •EA Registration No.R22109454 (Malcolm Lee Jun Hao)

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