RECEPTIONIST

Responsibilities:

· Draw up client bookingsfor tables and ensure that tables are set before clients' arrival

· Manage the front desk byreceiving incoming calls, greeting and attending to customers

· Inform guests about theavailability of tables and direct them to the tables

· Keep records of guestswho visit the restaurant

· Assist customers withanswers to queries, and proffer solutions to issues within your capacity

· Collaborate with otherrestaurant staff and the management to ensure that customer complaints areproperly attended to in a timely manner

· Ensure that clients makepayment for services before they exit the restaurant

· Keep clear records ofpayments received and make detailed notes of balance payments

· Communicate with otherstaff, such as dinners, informing them of clients' bookings, needs andcomplaints.

· Management ofe-reservations across all platforms in the company

· Adhere to hygiene andsafety standards

· Adhere to company’sstandard operating procedures

· Any other appropriateduties and responsibilities as assigned

Working Hours: 6days work week, including weekend & PH.