Manager

• Overseeing the entire course registration procedures and monitor team's interaction with customers
• Overseeing the Sales & Marketing and training administration process of all the programmes
• Generate monthly reports and track students progress in order to maintain school procedures.
• Building and maintaining profitable relationships with key partners.
• Overseeing the relationship with customers and alumni handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with Management Team in the organization to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these
• Knowing your competition and strategizing accordingly.
• Maintaining the premises to be conducive and safe for customers

Manager Requirements:

• A bachelor’s degree in education, administration or a related field.
• A minimum of 2 years’ experience.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.