Japanese Speaking Clinic Reception & Client Care Executive

[Job ID: 1700000]

Responsibilities

• Welcome and attend to clients, delivering personalised reception and customer care services in a premium appointment-based clinic environment.
• Explain treatment procedures, service details, and associated costs clearly and professionally to clients.
• Coordinate and communicate with external partners, agencies, and representatives to support business operations.
• Maintain a clean, organised, and welcoming clinic environment, including preparation of supplies, equipment, and refreshments.
• Perform administrative duties and support daily clinic operations.
• Provide interpretation and coordination support for visiting executives from Japan.
• Assist with additional operational and administrative tasks as assigned by management.

Requirements

• Minimum 1 year of experience in reception, customer service, hospitality, or a related field.
• Proficiency in Japanese language for providing interpretation support to visiting Japanese-speaking executives and liaising with Japanese-speaking stakeholders.
• Ability to work flexible shifts, including evening shifts up to 10 PM or 11 PM, as well as weekends and public holidays.
• Basic computer proficiency in MS Office applications, email communication, and administrative systems.
• Experience in retail, cosmetics, beauty, luxury wellness, or related industries is an added advantage.
• Experience in business or medical interpretation is an added advantage.
• Experience serving VIP or high-net-worth clients is an added advantage.

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

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