Clinic Assistant

[Job ID: 1650293]

Responsibilities:

• Manage front desk operations and serve as the first point of contact for patients.
• Handle cashiering duties, including accurate billing, payment collection, daily reconciliation, and report preparation.
• Respond to patient enquiries and perform necessary follow-up actions.
• Coordinate insurance-related matters, including Letters of Guarantee (LOG) processing.
• Process and submit insurance claims in a timely and accurate manner.
• Manage cash float and promote the adoption of cashless payment methods.
• Perform other administrative duties as assigned by the Team Leader.

Requirements:

• Minimum 1-2 years of experience in a front desk, receptionist, customer service, or related role.
• Experience in a clinic, healthcare, or customer service environment is an added advantage.
• Strong interpersonal and communication skills with a professional and patient-focused approach.
• Proficient in Microsoft Office applications.
• Proactive, organised, and able to deliver excellent customer service.
• Able to adapt quickly, multitask effectively, and work in a fast-paced environment.
• Positive team player with a service-oriented attitude.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Lim Yoke Hui

EA Personnel Reg. No.: R1433821

EA License No.: 07C5771