CLINIC RECEPTIONIST CUM CASHIER

As the first point of contact for our patients, you will play a crucial role in managing the daily operations of the front desk.

Roles and Responsibilities

Ø Handle cashiering duties including accurate billing, daily collection reconciliation and preparation of reports.

Ø Answer to patients’ enquiries and follow-up tasks.

Ø Responsible for all matters pertaining to insurance and Letter of Guarantee(s).

Ø Process claims with insurance companies.

Ø Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment

Ø Other duties assigned by the Team Leader.

Requirements

Ø Minimum GCE ‘O’ level or equivalent.

Ø At least 1-2 years of front desk, receptionist or customer service experience.

Ø Prior experience in a clinic, healthcare or customer service role is an advantage.

Ø Warm, professional, and attentive to patients’ enquiries.

Ø Proficient in Microsoft Office applications.

Ø Pro-active with excellent patient service.

Ø Able to adapt quickly, multitask and work under tight deadlines.

Ø A team player with a positive and service-oriented attitude.

Interested applicants are invited to submit their application with:

· Full and updated resume.

· Reasons for leaving.

· Current and expect salary.

· Earliest availability.

Please note that ONLY shortlisted applicants will be notified.