Officer, Property Operations Support

We are seeking a motivated and detail-oriented Officer, Property Operations Support (Part-Time/Casual) to assist in the smooth coordination of daily operational activities across Front Office, Sales/Reservations, and F&B. This hands-on role is ideal for someone who is organized, proactive, and eager to gain exposure to hotel operations in a part-time capacity.

The successful candidate will support operational coordination, follow-ups, and day-to-day activities to help improve overall efficiency and guest satisfaction.

Key Responsibilities

• Provide day-to-day operational support to ensure smooth running of Front Office and residence activities.

• Assist with guest enquiries, feedback, and service recovery to support a positive guest experience.

• Prepare and update operational reports, logs, checklists, and other basic documentation.

• Support basic F&B operational duties such as setup, replenishment, and simple preparation tasks.

• Assist in maintaining inventory records, including monitoring and ordering of supplies.

• Perform any other duties as assigned by the Operations Manager, Cluster General Manager, or owner’s representative.

Job Requirements

• Minimum GCE ‘O’ Level or Diploma in Hospitality (preferred).

• 0–1 year of experience in hospitality, operations, or administrative support; fresh graduates with an interest in hotel operations are welcome.

• Good communication and interpersonal skills.

• Strong sense of responsibility, organization, and attention to detail.

• Able to work independently and as part of a team in a fast-paced environment.

• Proficient in Microsoft Office (Excel, Word, Outlook); familiarity with hotel PMS is an advantage.