Account Manager (ERP Systems)

Job Responsibilities:

• Maintain strong relationship with existing clients to ensure strong customer retention base.
• Driving revenue growth in the Singapore Enterprise Resources Planning Software (ERP) market through identifying new opportunities.
• Schedule meetings to present latest updates and gather feedback from clients
• Work closely with inhouse business analysts and functional consultants to provide solution for clients' new requirements.
• Respond to quotation requests and assist with business and grant proposals.
• Ability to upsell and cross-sell company's products to existing accounts.
• Meet accounts performance KPI’s as agreed with you and management.
• Update inhouse CRM system for accounts reporting.

Qualifications:

• 2 years and above sales working experienced is preferred
• NO Working Experience Candidates are welcome too
• "Farmer" mindset and have passion for client-oriented services
• Proactive and problem-solver
• Understand the concept of customer retention and account management
• Willingness and have patience to listen to customers' feedback.
• Good presentation, communication, and written skills
• Interested applicants may apply by sending in your updated resume. We regret to inform that only shortlisted candidates will be notified.
• Fluent Mandarin is required to communicate with Mandarin-speaking clients and business partners.