Office Receptionist

Company Overview

NVISWAH Employment Agency is a manpower solutions partner for business owners. Acting as a job hunter, we source, screen, and place workers across industries to meet operational needs with compliance and transparency aligned with MOM regulations.

Job Summary

Responsible for providing front-desk support and creating a professional, welcoming experience for visitors, clients, and employees.

Responsibilities

• Greet and assist visitors warmly and professionally to create a positive first impression
• Answer, screen, and direct incoming phone calls and messages efficiently to appropriate personnel
• Register visitors and issue visitor passes to ensure security and smooth access control
• Manage incoming and outgoing mail, parcels, and courier services accurately and timely
• Coordinate meeting-room bookings and prepare rooms to meet user requirements
• Respond promptly to general enquiries via phone, email, or in person to provide accurate information
• Maintain a tidy and presentable reception and office area to uphold a professional environment
• Monitor office supply levels and coordinate timely replenishment to avoid shortages
• Provide administrative support including filing, data entry, photocopying, and document preparation to assist office operations
• Schedule appointments, deliveries, and basic office-maintenance requests to support daily workflows
• Follow workplace safety, security, and confidentiality procedures to protect company assets and information
• Arrange cleaning duties and maintain a clean, tidy, and welcoming office environment
• Perform other administrative duties as assigned by the supervisor to support team needs

Preferred competencies and qualifications

• Previous receptionist or administrative experience to perform duties effectively
• Basic proficiency in Microsoft Office and email applications to support administrative tasks
• Strong organisational and multitasking abilities to manage multiple responsibilities efficiently
• Good communication and customer-service skills to interact professionally with visitors and staff
• Professional appearance and positive attitude to represent the company well
• Ability to handle confidential information responsibly to maintain trust and compliance