Customer Relations Officer (Healthcare/ East) Ref: GAS

• Working location – Eastern part of Singapore
• Salary up to S$3300 per month
• Working Hours: Monday to Friday: 8:30am – 5:00pm, Saturday: 8:30am – 1:00pm

A leading provider of community healthcare services is seeking to hire a dynamic individual to join their team.

Job Responsibilities:

• Handle customer enquiries and feedback professionally via incoming calls/ emails
• Provide accurate, timely, and up-to-date information on services, appointments etc
• Manage appointment bookings and related administrative tasks through internal systems and web portals.
• Resolve customer concerns efficiently, ensuring a positive customer experience.
• Conduct outbound calls to follow up on enquiries, appointments, and customer feedback.
• Proactively communicate with customers to provide updates, clarify information, and address issues.
• Maintain high service standards while achieving individual and team performance targets.

Job Requirements:

• Minimum GCE O Level / Diploma holders
• At least 2 years of relevant experience; candidates with experience in a healthcare setting will be advantageous
• Computer literate, preferably in MS Office, Excel, Word etc.
• Good interpersonal and conversational skills

Interested and suitable applicants, please email your detailed resume in MS Word Format

to [email protected]

Ammerline Lam Sze Yi (Ms.)

CEI Registration No.: R1104463

Celecti Pte Ltd

EA Licence: 16C8045