Field Engineer (Semiconductor)

[Order Number: 148103-R]

Responsibilities:

• Troubleshoot and resolve technical issues relating to semiconductor equipment, computer systems, software applications, and networked or wireless systems.
• Perform equipment installation, preventive maintenance, modifications, repairs, parts overhaul, and continuous improvement activities at customer sites.
• Serve as the key point of contact for customers on technical and administrative matters for assigned projects.
• Coordinate logistics arrangements and manage equipment-related activities with customers.
• Respond promptly to customer feedback and technical issues, providing effective solutions within agreed timelines.
• Monitor equipment performance and prepare regular service reports, updates, and recommendations.
• Escalate recurring customer issues and provide feedback to management to support service improvement initiatives.

Requirements:

• Minimum 2 years of relevant experience in the semiconductor industry, with knowledge of semiconductor equipment and systems.
• Comfortable working in a cleanroom environment.
• Willingness to perform standby duties and support operational requirements outside regular working hours, including weekends and public holidays when required.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Tan Sin Rou
EA Personnel Registration Number: R22106434
EA License no.: 07C5771