CLEANING SERVICES MANAGER

Job Responsibilities:

• Plan, organise and oversee daily building cleaning and janitorial service operations.

• Manage and supervise cleaning staff to ensure that cleaning duties are carried out efficiently and according to established standards.

• Develop cleaning schedules, work procedures and operational plans for commercial buildings, offices and other assigned premises.

• Conduct regular site inspections to monitor cleaning quality, hygiene standards and service performance.

• Coordinate with clients to understand their cleaning requirements, address feedback and resolve service-related issues.

• Manage manpower allocation, staff attendance, work assignments and operational resources.

• Monitor the proper usage, storage and maintenance of cleaning equipment, tools and materials.

• Ensure compliance with workplace safety, health, environmental and relevant cleaning industry regulations.

• Identify areas for operational improvement and implement measures to enhance service quality and productivity.

• Prepare operational reports, monitor service performance and ensure that contractual cleaning requirements are fulfilled.

Job Requirements:

• Relevant working experience in cleaning services, facilities management or building maintenance operations will be an advantage.

• Good leadership, staff supervision and team management skills.

• Ability to plan work schedules, manage manpower and coordinate daily operations.

• Good communication and interpersonal skills to liaise with clients, employees and business associates.

• Knowledge of cleaning procedures, equipment, chemicals and workplace safety practices.

• Ability to handle operational challenges and resolve client service issues effectively.

• Strong organisational, problem-solving and time-management skills.